Talent Lead
At Chapter 2, we’re not just scaling businesses — we’re designing the future of work.
We build scalable talent ecosystems that empower organisations to hire smarter, faster, and with far greater strategic impact than traditional RPO models allow. Through a powerful blend of human insight, data-driven intelligence and technology-first thinking, we help companies globally solve today’s talent challenges and prepare for tomorrow’s opportunities.
With a global footprint spanning the UK, South Africa, the US, India and Europe, our team thrives on collaboration, curiosity, and innovation. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors.
We are relentless in our pursuit of better.
Passionate about people and the impact they make.
Honest in how we partner with clients and each other.
Loyal to our teams, our vision, and the relationships we build.
And always results-driven, because outcomes matter.
For more information, please watch the Chapter 2 Evolution 🎥🚀
Hybrid - Central Manhattan
Role Summary
Lead Talent. Shape Growth. Build What's Next.
We're partnering with one of the world's fastest-growing global technology businesses, operating at the forefront of digital commerce and financial innovation. Trusted by some of the world's most recognisable brands, this organisation is redefining how businesses move money across the globe through cutting-edge technology, world-class engineering, and exceptional customer experiences.
As the business continues to scale internationally, we're looking for an experienced Talent Lead to build, influence and elevate hiring across multiple business functions. This is an opportunity to move beyond recruitment delivery and become a strategic partner, helping leaders make exceptional hiring decisions that fuel long-term growth.
If you're passionate about creating outstanding candidate experiences, using data to drive smarter hiring, and building high-performing teams, we'd love to hear from you.
What you will do:
Partner with senior business leaders to develop hiring strategies aligned to ambitious growth plans.
Lead end-to-end recruitment across GTM functions, ensuring an exceptional candidate experience throughout.
Act as a trusted talent advisor, influencing hiring decisions with market insight, data and best practice.
Build diverse talent pipelines through proactive sourcing, networking and employer branding initiatives.
Coach and support hiring managers to raise the bar on interviewing, assessment and selection.
Use recruitment analytics to identify trends, improve processes and optimise hiring performance.
Drive continuous improvement across talent acquisition, introducing innovative approaches and scalable solutions.
Collaborate with global Talent, People and business teams to deliver a consistent and high-quality hiring experience.
What We're Looking For:
Proven experience leading end-to-end recruitment within a fast-paced, high-growth technology, fintech or digital business.
Experience partnering with senior stakeholders and influencing hiring strategy across multiple functions.
A consultative approach with the ability to challenge, influence and build trusted relationships.
Passion for creating exceptional candidate experiences and inclusive hiring practices.
Data-driven mindset with experience using recruitment metrics to inform decisions.
Strong sourcing capability and a proactive approach to talent mapping.
Excellent communication, organisational and stakeholder management skills.
What You’ll Experience at Chapter 2!
We’re committed to creating an environment where your contribution matters — and where you’ll grow.
🔹 Competitive Rewards
A strong salary package that reflects your experience and contribution.
🔹 Flexible Working for Real Life
Hybrid options and flexible ways of working so you can be your best at work and in life.
🔹 Invest in Your Future
A pension plan designed to support long-term financial wellbeing.
🔹 Health & Wellbeing Matter
Comprehensive wellness benefits to support your physical and mental health.
🔹 Celebrate You
Birthday leave — because life should be lived, not just worked.
🔹 Recognition that Inspires
Regular awards and celebrations spotlight those driving impact across the business.
Diversity, Equity & Inclusion at Chapter 2 🌍✨
At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.
- Department
- Talent Operations (USA)
- Locations
- New York
- Remote status
- Hybrid
About Chapter 2
Chapter 2 are passionate about the evolution of recruitment and talent acquisition. We are loyal to our clients, company vision and each other - working together and supporting one another. We are united and relentless in our drive to deliver results for both our clients and ourselves. We are comfortable with uncomfortable conversations. Honesty and communication are the backbone of everything we do.