At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results.

By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, India and Singapore. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution 🎥🚀

https://youtu.be/Fiap-bVnscY

The role:

Talent Transformation Lead - San Francisco

For a leading AI productivity suite, we are seeking a senior Talent Transformation Lead to act as the day‑to‑day owner of US Talent Acquisition in San Francisco, evolving the recruiting engine through a major rebrand, new AI product launches, and rapid North America growth. The ideal consultant will increase interview capacity, maintain a high hiring bar as requisitions rise, and partner closely with global recruiting and People leadership to set the organisation up for long‑term success across people, process, and tooling.

What you’ll do:

• Lead and own the rec2rec hiring initiative, ensuring the company’s internal talent and people teams are built ahead of demand.

• Design and execute the end‑to‑end recruiting strategy for US roles, from intake and scorecards through sourcing, interviewing, and offers.

• Partner with executive and people leadership to prioritise roles, align on bar, and sequence hiring around product launches and organisational changes.

• Drive recruiting process and operating‑model improvements, standardising structured loops, exercises, calibration, and stakeholder cadence.

• Advise on talent org structure and capability build‑out, including how to scale the team and when to add specialised recruiting support.

• Expand and refine time‑zone‑aligned support for US hiring managers, removing load from senior leaders who are currently covering recruiting.

• Optimise tooling and systems (ATS and adjacent tools), advising what to use and how to implement for speed, visibility, and data‑driven decisions.

• Build repeatable playbooks for high‑volume role families while protecting depth and rigour for critical senior and specialist hires.

What you bring:

• Senior Talent / People leadership background with recent hands‑on ownership of full‑cycle hiring, not just team management.

• Proven experience transforming talent functions and upgrading processes, assessment frameworks, and operating models in fast‑changing environments.

• Strong RPO or consulting experience preferred, bringing a builder mindset and comfort switching between strategy and execution.

• Experience in SaaS, tech, or other product‑led companies, ideally from high‑quality environments similar to modern, design‑led or AI‑driven platforms.

• Ability to operate independently in ambiguity: detail‑oriented, and able to step in fast, drive clarity, and personally carry a meaningful requisition load.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. 🎉🚀At Chapter 2 we’re passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary depending on experience

• Flexible work arrangements, including hybrid work possibilities, so you can balance life and career in a way that works best for you.

• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.

• Your Health Matters – From medical aid to comprehensive health and wellness programs, we’re committed to keeping you feeling your best—inside and out.

• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.

• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2 🌍✨

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.