At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fueling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution 🎥🚀

https://youtu.be/Fiap-bVnscY

📌 Freelance Operations & Admin Specialist (Tooling & Automation Setup) – London (Remote or Hybrid)
Estimated initial commitment: - 40 hours

We’re looking for a proactive freelance operations/admin specialist to support the London team with essential tool setup, automation, and admin operations. The project is to set up a London Office from scratch from a systems and operations perspective, ensuring they have the right tools to be operational & effective.

This is a hands-on, short-term engagement suitable for somebody who has worked in a FCA regulated environment previously.

🧩 What You'll Be Doing

Tooling & Systems Setup (Initial Focus):

• Set up or streamline tools for accounts payable, expense management, and travel booking
• Research and implement solutions for employee benefits, business insurance, and small business accounts
• Set up automations and workflows that reduce manual admin (e.g., invoice processing, travel approvals)

✅ Ideal Experience

• Previous experience working in operations, finance admin, or executive/virtual assistant roles
• Strong familiarity with tools like Moss, Pleo, Payhawk, and TravelPerk
• Confident researching & implementing/configuring new SaaS tools from scratch

💡 The Right Fit

• Self-starter: You can take a broad objective and drive it to completion with minimal oversight
• Organised and methodical: You document what you build and make life easier for everyone
• Practical and tech-savvy: You know how to balance usability, cost, and value when choosing tools
• London-based team, but remote work is fine
• Work with EU Time Zones

Diversity, Equity & Inclusion at Chapter 2 🌍✨

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.