Product Analyst (Senior/Principal/Lead) - FTC

Chapter 2 provides technologists to our customers to accelerate innovation and drive their business forward. Specializing in staff augmentation, we embed top-tier technology talent with companies seeking agility, expertise, and seamless integration into existing teams.

We are building a Product Analytics team for one of Europe's largest e-commerce companies and hiring multiple analysts on a full-time, Fixed-Term Contract (FTC) basis, from 6 to 18 months.

Data is crucial to developing their products and championing customer experiences. The team will evaluate digital experiences and deliver impactful insights to enhance their personalization, recommendations, browsing, and search experiences.

You'll collaborate closely with Product Managers, Engineers, Applied Scientists, and Business Leaders, leading data exploration, A/B testing, and hypothesis analysis to understand their customers and products deeply. You’ll also track and report key performance indicators (KPIs).

The Role:

• Define analytical strategies, align stakeholders, and independently deliver impactful insights.
• Deeply analyze user behaviors to drive product growth and improvements.
• Influence product decisions through robust, data-backed recommendations.
• Define and monitor essential product KPIs.
• Design, analyze, and interpret A/B tests and quasi-experiments.
• Act as a stakeholder liaison to align and communicate effectively around data insights.

About You:

• Experience in analytics roles (Digital Analytics, Product Analytics, Business Intelligence), preferably in e-commerce.
• Strong understanding of e-commerce KPIs and SQL (including nested/repeated data).
• Proficiency in advanced analytics tools, preferably Python, and familiarity with statistical modeling.
• Expert knowledge of A/B testing methodologies.
• Experience analyzing user behavior data (e.g., Google Analytics).
• Strong communication skills, capable of clearly presenting insights to technical and non-technical stakeholders.

Diversity, Equity & Inclusion at Chapter 2 

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.