At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fueling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution 🎥🚀

https://youtu.be/Fiap-bVnscY

The Role:

Alongside our Head of Product, you'll drive the evolution and user experience of The Book — our proprietary Workforce and Hiring platform. You'll be the sole team member from a design background – working with engineering, product and go-to-market. This is a demanding role in a small product team, incubated within a fast-moving services business. We aim to build a lightweight, intuitive platform with powerful, under-the-hood capabilities, derived from the latest AI services — delivering complex functionality, through simple, elegant design.

Key Responsibilities and Contributions:

Design & Innovation:

• Own our design system, library, and philosophy – bringing good taste, articulate design choices, and organizational professionalism to your area.
• Partner with product to map and understand the end-to-end user experience in our platform --- seeking more ways to simplify and surprise.
• Create prototypes of your concepts using AI / no-code tools -- to accelerate decision making and front-end engineering.

User Enablement & Product Storytelling:

• Create compelling product demonstrations and interactive walkthroughs (using specialist tools) – for product marketing, sales and onboarding new platform users.
• Work closely with Product and Marketing leaders to communicate our product value and position visually.

Understanding User Needs:

• Conducting thorough market research to identify gaps and translate these insights into feasible design ideas that meet consumer preferences

Documenting Design Processes:

• Maintaining clear documentation of design processes, decisions, and guidelines to ensure transparency and consistency throughout the product development lifecycle.

Your Profile:

• (3+ years) Proven experience as a Product Designer
• Demonstrable expertise in UX/UI, prototyping and design-system management tools.
• Strong portfolio showcasing a track record of designing complex user interfaces and workflows, with a focus on simplification and user-centricity.
• Self-motivated, proactive, and able to work with minimal task-level supervision in a fast-paced, dynamic startup environment.
• Experience working closely with product managers and engineers, as a pragmatic problem solver.
• Strong understanding of enterprise software development processes, including version control, testing, and deployment.
• Experience in Enterprise Software – focused on finance, HR or operations (Advantageous)

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. 🎉🚀At Chapter 2 we’re passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary depending on experience
• Flexible work arrangements, including hybrid work possibilities, so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters – From medical aid to comprehensive health and wellness programs, we’re committed to keeping you feeling your best—inside and out.
• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.
• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2 🌍✨

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.