Product Lead - Talent Community Management

About Us

Chapter 2 uses a combination of people, process and technology to scale our client’s businesses. We have redefined the traditional RPO model to achieve fast, economical and exceptional results. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors.

We are a global business with team members located in the UK, South Africa, USA and Germany. Having grown 1300% in the first two years of business, the team is growing rapidly! With an amazing company culture our employees are empowered to help us achieve our mission.

The Chapter 2 team is passionate about the evolution of recruitment and talent acquisition. We are loyal to our clients, company vision and each other - working together and supporting one another. We are united and relentless in our drive to deliver results for both our clients and ourselves. We are comfortable with uncomfortable conversations. Honesty and communication are the backbone of everything we do.

What you’ll do

We are looking for an experienced Product Lead who will play a pivotal role in shaping and driving the growth of our talent community management platform. This individual will have a strong background in the recruitment industry, talent acquisition, and digital marketplaces, with a proven track record of working collaboratively across cross-functional teams and stakeholders.

Key Responsibilities

• Product Vision & Strategy: Work with the business to define and drive the product strategy and roadmap that aligns with our business goals, ensuring a strong focus on market needs and opportunities.
• Backlog Management: Own and manage the product backlog, prioritize features, and ensure that the development team clearly understands the tasks and priorities.
• User-Centric Design: Collaborate with designers to create intuitive and effective solutions that meet user needs and business objectives.
• Stakeholder Engagement: Work closely with clients, internal teams, and stakeholders to gather feedback, identify problems, and deliver impactful product solutions.
• Agile Leadership: Champion agile methodologies, ensuring best practices are followed for efficient and effective product development.
• Market & Industry Insight: Stay abreast of trends in the recruitment and talent acquisition space, as well as broader marketplace innovations, to inform product direction.
• Metrics & Impact: Define KPIs, measure product performance, and iterate on solutions based on data-driven insights.

Experience

• 7+ years of product management experience, with specific experience in recruitment, talent acquisition, or marketplace products.
• Demonstrated expertise in agile frameworks, backlog management, and leading cross-functional teams.
• Excellent written and verbal communication skills, with a proven ability to present complex ideas to diverse audiences.
• Strong interpersonal skills and ability to work effectively with designers, developers, and business stakeholders.
• A strategic thinker who is adept at identifying issues, finding solutions, and making data-informed decisions.
• Ability to mentor and lead teams, fostering a culture of innovation and continuous improvement.

Chapter 2 are committed to growing a diverse workforce that represents all people regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability or neurodiversity. We encourage applications from all backgrounds and will make any recruitment or interview adjustments that will ensure a comfortable candidate experience.